Shipping & Returns

Made in limited runs, each Soul Sister piece is thoughtfully crafted to become part of your story. We kindly ask that you review our return policy before placing your order.

Holly Halter style Jumpsuit - Soul Sister since 1969

Return Eligibility

We accept returns within 14 days of delivery under the following conditions.

Item(s) must be unworn, unwashed, and in original condition. All original tags must be attached. Items must be free of scent, deodorant, make up, or damage. Item(s) must be returned in its original packaging. items that do not meet these conditions will not be accepted.

Final Sale Items

Sale or discounted items, promotional purchases, limited edition or archival pieces. Accessories, hats and fragrances. Bodysuits, swimwear, and intimate items (for hygiene reasons)

Exchanges

We currently offer size exchanges only, subject to availability. Exchanges must be requested within 14 days of delivery. If the requested size is unavailable, a store credit will be issued

Approved returns are issued as store credit only. Store credit never expires. Original shipping fees are non- refundable. We use DDP (delivered duty paid ) shipping to ensure transparent pricing all charges are paid upfront.

Getting Your Order Ready to Roll

Each order is thoughtfully prepared with care and attention to detail. Orders typically ship within 5–7 business days from our Vancouver studio.

High waisted stretch denim shorts with cherry patchwork front pockets and halter top -Soul Sister since 1969

U.S. and International Orders

International shipping costs are non refundable.

Duties, Taxes & Import Fees (U.S. Orders)

All applicable duties and taxes are included in your total at checkout. With DDP (Delivered Duty Paid) shipping, your order arrives with no additional import fees due upon delivery.

Customs & Delivery Delays

All U.S. orders are subject to customs clearance. While most shipments arrive without issue, customs processing may occasionally cause delays that are beyond our control.

Soul Sister Since 1969 is not responsible for customs delays or for any duties, taxes, or import fees assessed by U.S. customs authorities.

Customers are responsible for return shipping costs unless the item is deemed defective or incorrect we recommend using a trackable shipping service as soul sister since 1969 is not responsible for lost or delayed return shipments

Refused or unclaimed packages

Questions?

We're always happy to help a fellow Soul Sister. Please contact us at info@soul-sister.co before returning any item. Returns sent without prior authorization cannot be accepted. Please note that unclaimed or refused packages are not eligible for refunds or store credit.