Refunds & Returns
Groove Back Guarantee
If your recent purchase isn’t vibing with you, no worries! Send it back within 21 days of delivery for a full refund (minus the original shipping). Just make sure all items are in their original, unworn condition with tags intact.
We want every piece to bring out your best self, so if it’s not feelin’ right, we’ve got you covered!
Peace of Mind Refund
Once we’ve processed your return, we’ll send the refund straight to the card you used for the purchase, easy as that!
Please allow up to two weeks for it to show up in your account. You’ll get an email from us as soon as it’s on its way, so you can keep that peace of mind flowing.
Keepin' It Fresh
We ask that all returns come back groovin’ in their original condition, unworn, unwashed, unaltered, and with tags intact. Any returns made between 21 and 60 days after purchase will be granted as store credit, ready to be used whenever inspiration strikes.
Note: Sale items are final sale, as they’re already priced to move!
Styled for Your Soul
Each piece is crafted exclusively for you, so we’re happy to offer custom design adjustments to make it uniquely yours. Once these adjustments are complete and your garment has been tailored, it will be a forever purchase, and returns won’t be possible.
To ensure the perfect fit, we recommend sharing your measurements and any specific requests with us. We’re here to bring your vision to life.
